Fraser Island Information

Fraser Island’s most romantic 4wd camper hire

Not really into pitching a tent? Experience the comfortable way of camping and discover Fraser Island from the comfort of a real bed fitted in the back of the 4WD. Our Couples 4WD Camper is one of our flagship products, which has been tried and tested over the past 10 years! It has quickly become one of our most popular products for couples to experience Fraser Island, due to its convenience and price.

The Couples 4WD Camper, also called the happy camper as all of our customers come back happy, is self-contained with a double bed and all equipment provided. This fully inclusive product means that arriving at camp, after a huge day of exploring, is fast and simple, meaning you don’t have to worry about setting up camp and tents! We have had couples and friends (2 people), of all ages, both young and young at heart explore Fraser Island in one of our couples 4wd campers!

WHAT DOES OUR 4WD COUPLE CAMPER INCLUDE?

  • This package is for 2 people only
  • From 2 to 5 days’ hire (ask about an extended hire if you want more days!).
  • Automatic Toyota Landcruiser Prado with a double bed fitted in the back.
  • All camping permits included (National Park campsites, choice between unfenced beach camping or amenity camping).
  • Vehicle access permit (levy added at checkout)
  • Return barge transfers from River Heads to Fraser Island
  • Personalised itinerary and safety briefing
  • Standard insurance and CTP with $3000 excess (age limits apply)
  • All camping equipment (double bed, fitted sheet, top sheet, pillow cases and camp pillows, window shades to allow windows to be open for ventilation without insects coming in).
  • All cooking equipment included (gas cooker, gas, pot/pans, plates/bowls, cutlery, utensils, mugs, tea towels, dish soap, camp chairs, table, tarp, cool box (Esky, just add ice).
  • Please note that reasonable kilometer limits apply to 2, 3 and 4 Day Hires and area limits apply extended hires. For the full list of inclusions please check out the 4WD information page.

ADDITIONAL COSTS:

  • Fuel – Customers must refill to a full tank of unleaded fuel on return.
  • Cleaning – Cleaning of the 4WD is not included in the price. Add our Dingo Clean at checkout from $40 or DIY and clean at the carwash from $20.

Please note that the below prices are minimum pricing based on off peak travel dates.

 

Terms & Conditions for 4WD Hires

HIRE OF VEHICLE

The hirer of the vehicle must be 23 years or older. All drivers of the vehicle must be over 21 years of age and hold a current drivers licence and have had that licence for more than two years.

All vehicle rentals require an approved credit card security bond before the vehicle can be released to the hirer.

All vehicle rentals are per calendar day (not 24 hours).

Vehicles are full of fuel at the beginning of hire and must be returned full of fuel. If the vehicle is not returned full of fuel the difference will be charged at a rate, which will include a service component.

Vehicles must be returned to the rental location prior to the designated time and in a clean condition.

Hire packages are subject to kilometre limits according to duration: 1 Day Hire = 150km / 2 Day Hire = 180km / 3 Day Hire = 280km (kilometre limits have been put in place as a guide for safety) if grossly breached charges will apply.

4WD HIRE BOND TERMS

All 4wd vehicle hire packages are subject to a credit card bond of $1000 (groups 23 years & over) $2000 (for groups under 23 years, the hirer must be 23 years and drivers must be over 21years). Total loss liability is $6000 with an excess reduction to $3000 only for groups over 25 years). Bond refunds are completed up to 48 hours after the vehicle is returned in hired condition and a mechanical check has been completed.

COVID-19 HEALTH AND HYGIENE:

In relation to the current social distancing measures put in place by governments to curb the current coronavirus outbreak, we would like our customers to know that we have implemented strict measures to adhere to the requirements. That is why we believe 4wd hire in your own group is the best option for travel to Fraser Island. We will be deep cleaning all hire vehicle interiors with dettol between each hire. Maintaining strict social distancing measure during the safety briefing as it’s only your group and the instructor. Offering online check in for reading and signing of contract/waivers to reduce paper handling etc.

Refund Policy

Although we are very sorry for any of your time lost due to a mechanical failure not caused by your own actions, we must stress that Fraser Island is a remote off road environment. Mechanical failures do happen despite the best maintenance procedures.

REFUND DUE TO LOSS OF HIRE TIME

We will wherever possible replace the vehicle as soon as we can and extend your hire for equivalent time lost. The customer must be advised that we are restricted by car ferry times and tides when replacing vehicles and will not be held liable for delays in delivering vehicles as a result of these circumstances.

If extending your hire is not possible, we calculate your refund using the following method: we allow ten useable hours per day for the vehicle, we divide the cost you have paid per day (after local charges – ferry and permits have been deducted) by ten leaving us with a dollar per hour figure, we multiply the number of hours lost by the dollar per hour and refund this amount.

Although we will attempt to solve the problem as quickly as possible, we do not compensate for: personal stress due to a mechanical breakdown, missing connecting travel arrangements, use of any other unapproved travel means or accommodation, for having missed places you wished to travel to if you are unable to extend your hire or tides do not allow.

We do not refund money for hires cut short due to:

  • Bad weather (unless directed by Queensland parks or Queensland police to leave the island)
  • Shortening of the rental period by the hirer, unless it can be rehired for that same period of time.
  • Cars taken from the hirer due to misuse or abuse.

Cancellation Policy – During A Normal World Travel Situation!

Cancellations made 2 weeks prior to departure are subject to loss of any payment made in Low Season. Changes made less than 2 weeks prior to departure are subject to a $50 admin fee. Cancellations made to bookings prior to the aforementioned time period incur a $50 admin charge. Bookings made for High Season periods are subject to full payment with no cancellations or refunds within 1 month of departure.

Late arrival to the 4wd safety briefing of more than 20mins incurs a late fee of $75.

As our 4wd drive safety briefing is completed verbally in English; please advise us if you require extra written information in your language or if you are hearing impaired, as we can accommodate this with prior notice.

A full refund is given in the event that we cannot accommodate a booking due to unforeseen circumstances.

COVID-19 CANCELLATION POLICY

Please note that we have a relaxed cancellation policy due to the current world situation and the uncertainty that it brings to travel and wanting to plan your next trip. If you make a booking and it turns out you can’t make it due to travel restrictions we will offer a full refund. Or we are offering ON HOLD bookings where we make a tentative booking for you to hold your place and then send a secure payment link when it is certain that travel can go ahead. Unsure reach out! We are here to support our future customers to have the smoothest travel experience possible during these difficult times!

WE DO CHARGE FOR THE FOLLOWING

  • Cars returned late at a rate of 20% of daily rate per hour.
  • Cars missing the return ferry. Hirers will be charged one extra day’s hire.
  • Cars requiring fuel on return will be charged $4 per litre.
  • Burned out transmissions will be charged the associated cost to return the car to our Hervey Bay workshop and repair it.
  • Tyre punctures are no charge, however if the tyre is returned un-repairable due to being staked or driven flat. The hirer will be charged for the cost of replacement.

Hirer’s Responsibility

At all times the hirer is responsible for:

  • Damage caused where the terms of rental contract have been breached.
  • Damage caused by negligence (failure to check and maintain fluids for engine).
  • Damage caused to the vehicle in any way by part or total water submersion, or salt water.
  • Damage caused as a result of a single vehicle accident (an accident not involving another vehicle) where the vehicle hits a stationary object.
  • Damage caused as a result of damage to someone else property when the hirer is at fault.
  • Damage caused to the hired vehicle by another vehicle where that vehicle is not able to be made accountable.
  • Damage caused by the hirers wilful conduct.
  • Damage caused to the vehicle when using the vehicle in contravention of any legislation or regulation controlling vehicle traffic.
  • Damage or loss caused to any personal belongings.
  • Damage to the bonnet, roof or under body of the vehicle.
  • Damage to transmission or gearbox, not due to fair wear and tear.
  • Damage due to fuelling a vehicle with incorrect fuel.
  • Damage or loss of vehicle where the keys have been left in the vehicle.

The business reserves the right to make changes to these terms and conditions as they see fit and without prior notice.